Not Human Shipping & Returns
USA Shipping Cost:
Shipping is only $4.99 for priority shipping on all domestic USA orders!
We also have a local pickup option from our store, the Not Human Space Station, located at 139 N. Mead St, Wichita, KS. Stop by and pick up your order for absolutely no charge!
We also offer express shipping for $14.99 if you want to receive the item quicker. Shipping time is typically 1-2 days on this option.
Additionally we offer FREE SHIPPING if the order is over $45 after all discounts are applied ! Stock up your cart and save $5 on shipping!
Do you ship outside of the USA?
Yes we do. You will automatically be defaulted to select the international shipping option if you are from outside the USA.
International shipping Charges:
.01 - $100.00 = $19.99 USD
$100.01 - And up = Free
How long will it take for my package to get to me?
We pack and ship all orders from our storefront Tuesday - Saturday. If you order on Sunday or Monday, your order will be picked, packed and shipped on Tuesday if items are in stock and available! If items are out of stock, you will be notified via email but we try not to let that happen! For items labels as made to order or custom items, we enjoy putting the delicate time that each item takes to be made so the processing time is a bit longer. Typically we take a maximum of 7 days but it is typically about 4 days before the customer and made to order items are shipped out! Holiday shipping may take a few extra days!
For international orders, it varies on where exactly in the world the package is going. For this reason, please allow 1-3 weeks for delivery
Exchanges & Returns
Our goal is for you to be satisfied with your purchase from Not Human Clothing. If, for any reason, you are not, we are more than willing to do an exchange for a different color, size or style. You have 7 days from when your order was received to return the item(s) to make an exchange (i.e. If your order was delivered on the 1st, you have until the 8th to contact us about making a return).
If you do not wish to exchange the item, we will give you store credit for a return if the package is unworn and still has all tags attached.
Prior to exchanging the item(s):
Please contact us via e-mail to inform us of your return: Email: firstname.lastname@example.org
PLEASE NOTE: Exchanges will not be eligible for on sale and items discounted over 25%. (including but not limited to: Black Friday, Cyber Monday, and items displayed with “On Sale”. We recommend you contact us prior to ordering, to inquire about a particular item being eligible for exchanges or store credit.
Not Human World Online Shop reserves the right to refuse exchanges requested from orders made on special sales and from items purchased marked "On Sale" on our online site. THESE ARE FINAL SALE.
When shipping your item(s) back to our warehouse, please include:
a copy of your original invoice and a written explanation of the item(s) you are exchanging for. All exchanges are dependent on current stock availability and condition of product upon inspection. If we do not have the item available, we can issue you store credit.
Please allow 10-14 business days from when it is delivered for your exchange/return to be processed. Customers are responsible to pay shipping fees when an exchange or a return for store credit is requested. Failure to pay the shipping fees will result in the CANCELLATION of your exchange and store credit may be automatically disbursed. Shipping fees are non-refundable.
**If there is a time where you did not receive an item(s) that was stated on your invoice, please contact us. In these cases, we will take full responsibility and reimburse you for the shipping fees when sending the item(s) back. All exchanges are to be shipped via insured traceable mail in a secure package to the following address (We are not liable for packages lost in transit; please have a tracking number for your reference and proof):
139 N Mead St.
Wichita, KS 67202
Returns are subject to a minimum 25% restocking fee if the item is found to not be in the same condition as it was when it was initially sent to you. If the tags are detached or items are found to be worn already, we have to charge a restocking fee, its only fair! Items that are found to be washed or alter or damaged will be subject to an automatic cancellation with no exchange or store credit after the customer is notified.